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Cookies Policy

This Cookies Policy explains how Casoola Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms.

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About cookies and similar technologies

Cookies are small text files that a website may place on your device when you visit it. They can help the website recognise your browser, remember selected settings and understand how visitors use its pages. Cookies may be stored on a computer, mobile phone, tablet or another device that can access the Casoola Casino website.

Contents

Some cookies are placed directly by Casoola Casino. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other online services. These providers may use cookies, pixels, software development kits, local storage or similar technologies. For simplicity, this policy refers to all of these technologies as cookies unless a particular distinction is important.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The period for which a cookie remains available can depend on its purpose, your browser settings and the service that placed it.

Cookies do not normally contain information that directly identifies you by name. However, information connected with a cookie may be combined with account, device or usage information. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

How Casoola Casino may use cookies

Casoola Casino may use cookies and similar technologies for several purposes. The exact cookies used may change as the website, security arrangements and service providers change. Some cookies are necessary for the website to work, while others help us improve the experience or understand how the website is being used.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, page navigation, session management, security checks, fraud prevention and the delivery of requested services. Without these cookies, parts of the website may not operate correctly or may be unavailable. These cookies are generally used because they are needed to provide a service you have requested or to support the secure operation of the website.

Preference and functionality cookies

Preference cookies can remember choices you make, such as language, region, display settings or other website preferences. Functionality cookies may help provide features that make the website easier to use. If you disable these cookies, the website may still be available, but some settings may need to be selected again and certain features may not work as intended.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This can include pages viewed, links selected, time spent on a page, general device information and technical details about how the website performs. We may use this information to identify errors, measure performance, understand general traffic patterns and improve the content and functionality of the website. Analytics information is generally considered in aggregated or de-identified form where practical.

Security and risk management technologies

Cookies and related technologies may be used to help protect the website, accounts and users. They can assist with identifying unusual activity, supporting authentication, limiting automated access and detecting behaviour that may indicate fraud, misuse or a security risk. These technologies may be important when using account, payment or other restricted areas of the website.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand visits that arrive from a promotion and provide content that is more relevant to a user’s interests. Marketing technologies may be provided by third parties and may recognise a browser across different websites or services. Casoola Casino does not use cookies to remove your responsibility for making informed gambling decisions, and advertising does not change the terms that apply to any service.

Third-party services, privacy and policy changes

Casoola Casino may use third-party providers to support website hosting, analytics, security, customer support, payment-related functions, content delivery or marketing. Those providers may use cookies or similar technologies in accordance with their own policies and instructions. We expect providers supporting the website to handle information appropriately, but their use of information may be governed by their own privacy notices.

A cookie may record information such as a device identifier, browser type, operating system, approximate location, referral source, pages visited, time and date of activity, or interactions with a website feature. The information collected depends on the particular technology and its purpose. We use information obtained through cookies for legitimate website, security, operational and improvement purposes, or where consent or another lawful basis is required.

Cookies are not a guarantee of anonymity. If you log in, submit information, interact with the website or use a device that is linked to other information, activity associated with a cookie may be connected with your account or visit. Information may also be used to support identity, security, compliance, responsible gambling and service management processes where relevant.

Casoola Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or internal processes. When changes are made, the updated version will be published on this page and the effective date may be updated where appropriate. You should review this policy periodically so that you understand how cookies are used.

This policy is intended to provide general information and does not describe every cookie or technical process that may be used at every time. Cookie names, providers and purposes may change as the website develops. If a particular cookie or technology is essential to a specific feature, additional information may be provided through the relevant feature, notice or preference tool.

If you have questions about this Cookies Policy or your cookie preferences, use the available website support or contact options. Please do not send sensitive account, payment or identity information through an unsecured channel. Our Privacy Policy contains further information about how personal information is handled and the choices that may be available to you.